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Legal

Terms of Service

The terms under which Fertility Companion is provided.

Draft for professional review

This document is a working draft. It must be reviewed by a qualified legal or data-protection professional and finalised before the service launches.

About the service

Fertility Companion provides tools to record and organise your fertility and hormonal health information, educational content, and consultant-led consultations. It is for adults aged 18 and over living in the UK.

Not an emergency service

The platform and its messaging service are not monitored continuously and must not be used for urgent or emergency care. If you need urgent medical help, call NHS 111. In an emergency, call 999.

Estimates and educational content

Cycle and fertile-window predictions are estimates based on the information you enter. They cannot confirm ovulation and must not be used as contraception. Educational content is general information and does not replace individual medical advice.

Clinical advice

Personalised advice is provided only by your doctor, during consultations or in plans and messages they have reviewed and approved.

Bookings, payments, cancellations and refunds

[Cancellation window, refund policy, rescheduling rules and statutory cancellation rights to be confirmed after professional review.]

Your account

Keep your login details secure and tell us promptly if you suspect unauthorised access. You may close your account at any time from your settings.

Governing law

[Governing law and jurisdiction to be confirmed.]